Last updated: October 6, 2026
We want you to love your purchase. If you are not completely satisfied, we are here to help.
30-Day Returns
You have 30 days from the date your order is delivered to request a return or refund. To be eligible, your item must be in its original condition and packaging, unused apart from reasonable testing.
How to Start a Return
- Email us at kbouba507@gmail.com with your order number and the reason for your return.
- Our team will reply with instructions within 2 business days.
- Once your return is received and inspected, we will notify you of the outcome.
Please do not send items back before contacting us, as returns sent without authorization may not be processed.
Refunds
Approved refunds are issued to your original payment method within 5 to 10 business days after we receive and inspect your return. Your bank or card issuer may need additional time to post the refund.
Damaged, Defective, or Incorrect Items
If your order arrives damaged or defective, or if you received the wrong item, contact us within 30 days of delivery with your order number and a photo of the issue. We will send a replacement or issue a full refund, including any return shipping costs.
Return Shipping
For returns that are not due to a damaged, defective, or incorrect item, the customer is responsible for return shipping costs. Original shipping charges are non-refundable.
Non-Returnable Items
Items that show signs of misuse, damage after delivery, or have been altered cannot be returned.
Questions?
Contact us at kbouba507@gmail.com. We are happy to help.